Have to exit application before playing next game

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fcatrin
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Re: Have to exit application before playing next game

Postby fcatrin » Wed Aug 02, 2017 1:54 am

Send me a shot from "Settings -> Diagnostics -> Device Info" to take a look on the server side
Franco Catrin
RetroX developer
snarby
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Re: Have to exit application before playing next game

Postby snarby » Wed Aug 02, 2017 5:12 am

thanks, I sent it to your email address twice (I zipped one just in case jpg is blocked!)
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fcatrin
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Re: Have to exit application before playing next game

Postby fcatrin » Wed Aug 02, 2017 4:28 pm

Thanks!

You have the same problem, you are being routed through trendmicro so you are arriving with different IP addresses to our server and it thinks that your device has been cloned.

If you have some trendmicro software installed anywhere, try disabling it.

These are the IP's involved:

150.70.173.8
82.22.240.6
52.86.152.120

Cheers
Franco Catrin
RetroX developer
snarby
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Re: Have to exit application before playing next game

Postby snarby » Wed Aug 02, 2017 5:30 pm

Thanks Franco, I've just found out its my router! If anyone else is interested, Asus routers send traffic to Trend Micro if certain features are enabled (and ive enabled most of them on the list)

Check this out for more info:-
https://medvidekpu.wordpress.com/2017/0 ... s-enabled/

I'm now looking for alternative router firmware so will give that a go!
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fcatrin
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Re: Have to exit application before playing next game

Postby fcatrin » Wed Aug 02, 2017 5:48 pm

Good find! It will help many users in the future!

Thanks!
Franco Catrin
RetroX developer
snarby
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Re: Have to exit application before playing next game

Postby snarby » Wed Aug 02, 2017 11:07 pm

Thanks for this, I would never have realised otherwise. Flashed Tomato firmware and spent the evening setting up, all working great, cheers!
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fcatrin
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Re: Have to exit application before playing next game

Postby fcatrin » Wed Aug 02, 2017 11:32 pm

Nice!
Franco Catrin
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