Logged out of devices, can't log back in

Help and support for troubleshooting issues in RetroX
Forum rules
Before posting your questions, please check our official Troubleshooting guide at http://retrox.tv/help
Ratbag
Posts: 125
Joined: Thu Jan 25, 2018 4:07 pm

Logged out of devices, can't log back in

Postby Ratbag » Sat May 27, 2023 7:02 am

I've been a user for several years now and have retrox on a few of my devices. Occasionally I'll hit a limit and have to deactivate one device.

Anyways, after one of the more recent updates I seem to have been logged out of a couple of devices and I'm not getting the "deactivate other devices" screen. It tells me to go to retrox and manage my account.

But when I go there it tells me that there is no account with my email address! I'm currently logged into retrox on my main phone but my shield TV is deactivated.

Please help!

Return to “Troubleshooting”

Who is online

Users browsing this forum: No registered users and 14 guests